:root{--lb:#2563eb;--lb-dark:#0f172a;--lb-muted:#64748b;--lb-bg:#f5f7fb;--lb-card:#fff;--lb-border:#e2e8f0}*{box-sizing:border-box}.lbl-app,.lbl-customer-shell,.lbl-login-shell{font-family:Inter,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}.lbl-app{min-height:650px;background:var(--lb-bg);color:#172033}.lbl-manager-app{display:flex;max-width:1900px;margin:0 auto}.lbl-sidebar{width:250px;background:#0f172a;color:#fff;padding:26px 18px;min-height:760px;position:sticky;top:0}.lbl-brand{font-weight:900;font-size:25px;letter-spacing:-1px}.lbl-brand span{color:#60a5fa}.lbl-side-title{color:#94a3b8;margin:6px 0 24px;font-size:13px}.lbl-sidebar nav{display:grid;gap:7px}.lbl-sidebar nav a{color:#cbd5e1;text-decoration:none;padding:13px 14px;border-radius:10px;font-weight:650}.lbl-sidebar nav a.active,.lbl-sidebar nav a:hover{background:#1d4ed8;color:#fff}.lbl-side-foot{margin-top:45px;color:#94a3b8;font-size:12px;line-height:1.7}.lbl-side-foot span{color:#60a5fa}.lbl-main{flex:1;padding:34px 38px;min-width:0;max-width:100%;}.lbl-header{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:24px}.lbl-header h1{margin:0;font-size:28px}.lbl-header p{margin:5px 0 0;color:var(--lb-muted)}.lbl-header form{margin:0}.lbl-card,.lbl-customer-card{background:#fff;border:1px solid var(--lb-border);border-radius:18px;padding:24px;box-shadow:0 8px 30px rgba(15,23,42,.05);margin-bottom:20px}.lbl-card h2,.lbl-card h3,.lbl-customer-card h2{margin:0 0 8px}.lbl-card p,.lbl-customer-card p{color:var(--lb-muted)}.lbl-stats{display:grid;grid-template-columns:repeat(7,1fr);gap:14px;margin-bottom:22px}.lbl-stats div{background:#fff;border:1px solid var(--lb-border);border-radius:16px;padding:18px}.lbl-stats span{display:block;color:var(--lb-muted);font-size:12px;font-weight:700;text-transform:uppercase}.lbl-stats b{font-size:30px;display:block;margin-top:8px}.lbl-two{display:grid;grid-template-columns:1fr 1fr;gap:20px}.lbl-action-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.lbl-action-grid a{padding:18px;border:1px solid var(--lb-border);border-radius:12px;text-decoration:none;color:#172033;font-weight:750}.lbl-list>div{display:grid;grid-template-columns:150px 1fr 110px;gap:10px;padding:12px 0;border-bottom:1px solid var(--lb-border)}.lbl-list em{font-style:normal;color:var(--lb-muted)}.lbl-card-head{display:flex;justify-content:space-between}.lbl-bulkbar{display:flex;align-items:center;gap:10px;padding:15px;background:#f8fafc;border-radius:12px;margin:18px 0}.lbl-bulkbar select,.lbl-inline-form select,.lbl-work-form select{padding:11px;border:1px solid #cbd5e1;border-radius:9px;background:#fff}.lbl-table{width:100%;border-collapse:collapse}.lbl-table th,.lbl-table td{padding:14px 10px;border-bottom:1px solid var(--lb-border);text-align:left;vertical-align:top}.lbl-table th{font-size:12px;color:#64748b;text-transform:uppercase;background:#f8fafc}.lbl-table small{color:#64748b}.lbl-badge{display:inline-block;background:#eff6ff;color:#1d4ed8;border-radius:999px;padding:5px 10px;font-size:12px;font-weight:750}.lbl-inline-form{display:flex;gap:6px;margin-top:9px}.lbl-inline-form button,.lbl-card button,.lbl-customer-card button,.lbl-login-card button{border:0;background:var(--lb);color:#fff;padding:12px 18px;border-radius:9px;font-weight:750;cursor:pointer}.lbl-card button.secondary,.lbl-header button.secondary{background:#e2e8f0;color:#172033}.lbl-ticket-editor{min-width:250px}.lbl-ticket-editor summary{cursor:pointer;color:#1d4ed8;font-weight:750}.lbl-ticket-detail{margin-top:12px;padding:18px;background:#f8fafc;border-radius:12px}.lbl-ticket-head{display:flex;justify-content:space-between;gap:10px}.lbl-ticket-detail h4{margin:18px 0 8px}.lbl-note{padding:10px;background:#fff;border:1px solid var(--lb-border);border-radius:9px;margin:7px 0}.lbl-note small{display:block;color:#94a3b8;margin-top:5px}.lbl-note.internal{border-left:4px solid #f59e0b}.lbl-work-form{display:grid;gap:10px;margin-top:14px}.lbl-work-form input,.lbl-work-form select,.lbl-work-form textarea,.lbl-formgrid input,.lbl-formgrid select,.lbl-formgrid textarea{width:100%;padding:13px;border:1px solid #cbd5e1;border-radius:9px;font:inherit}.lbl-work-form textarea{min-height:90px}.lbl-formgrid{display:grid;grid-template-columns:1fr 1fr;gap:13px}.lbl-formgrid textarea,.lbl-formgrid button{grid-column:1/-1}.lbl-alert{padding:13px 16px;border-radius:10px;background:#ecfdf5;color:#166534;margin-bottom:18px;font-weight:650}.lbl-alert.error{background:#fef2f2;color:#991b1b}.lbl-profile-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:12px}.lbl-profile-grid div{padding:16px;background:#f8fafc;border-radius:10px}.lbl-profile-grid span{display:block;color:#64748b;font-size:12px}.lbl-profile-grid b{display:block;margin-top:5px}.lbl-employee-tabs{display:flex;gap:8px;margin-bottom:18px}.lbl-employee-tabs a{padding:11px 16px;border-radius:9px;background:#e2e8f0;text-decoration:none;color:#172033}.lbl-employee-tabs a.active{background:#2563eb;color:#fff}.lbl-login-shell{min-height:650px;background:linear-gradient(135deg,#eff6ff,#f8fafc);display:flex;align-items:center;justify-content:center;padding:35px}.lbl-login-card{width:min(520px,100%);background:#fff;border:1px solid var(--lb-border);border-radius:22px;padding:35px;box-shadow:0 20px 60px rgba(15,23,42,.12)}.lbl-login-card h1{font-size:30px;margin:12px 0 6px}.lbl-muted{color:#64748b}.lbl-login-form{display:grid;gap:9px;margin-top:20px}.lbl-login-form.second{padding-top:20px;border-top:1px solid var(--lb-border)}.lbl-login-form label{font-weight:700;font-size:13px}.lbl-login-form input{width:100%;padding:14px;border:1px solid #cbd5e1;border-radius:10px;font-size:16px}.lbl-customer-shell{background:#f5f7fb;min-height:700px}.lbl-customer-nav{max-width:1500px;margin:auto;display:flex;align-items:center;gap:25px;padding:20px}.lbl-customer-nav a{color:#334155;text-decoration:none;font-weight:700}.lbl-customer-main{max-width:1350px;margin:auto;padding:20px}.lbl-customer-hero{background:#0f172a;color:#fff;border-radius:22px;padding:45px;margin-bottom:20px}.lbl-customer-hero span{color:#60a5fa;font-weight:800;font-size:12px}.lbl-customer-hero h1{font-size:42px;margin:10px 0}.lbl-customer-hero p{color:#cbd5e1;font-size:17px}.lbl-customer-card{padding:30px}.lbl-formgrid.large{gap:15px}.lbl-formgrid.large textarea{min-height:130px}.lbl-scroll{overflow:auto}code{background:#f1f5f9;padding:3px 6px;border-radius:5px}@media(max-width:1100px){.lbl-stats{grid-template-columns:repeat(4,1fr)}.lbl-two{grid-template-columns:1fr}.lbl-sidebar{width:210px}}@media(max-width:750px){.lbl-manager-app{display:block}.lbl-sidebar{position:relative;width:auto;min-height:0}.lbl-sidebar nav{display:flex;overflow:auto}.lbl-main{padding:16px}.lbl-stats{grid-template-columns:repeat(2,1fr)}.lbl-formgrid,.lbl-profile-grid{grid-template-columns:1fr}.lbl-action-grid{grid-template-columns:1fr}.lbl-bulkbar{flex-wrap:wrap}.lbl-customer-nav{overflow:auto}.lbl-customer-hero h1{font-size:32px}.lbl-header{align-items:flex-start}.lbl-header h1{font-size:23px}}

.lbl-section-kicker{font-size:11px;letter-spacing:.12em;font-weight:850;color:#2563eb;text-transform:uppercase;margin-bottom:7px}.lbl-track-form{display:grid;grid-template-columns:1fr auto;gap:12px;margin-top:18px}.lbl-track-form input{width:100%;padding:16px;border:1px solid #cbd5e1;border-radius:10px;font-size:16px}.lbl-track-form button,.lbl-followup-form button{border:0;background:var(--lb);color:#fff;padding:14px 22px;border-radius:10px;font-weight:800;cursor:pointer}.lbl-track-result{margin-top:22px;padding:24px;border:1px solid var(--lb-border);background:#f8fafc;border-radius:16px}.lbl-track-top{display:flex;justify-content:space-between;align-items:flex-start;gap:20px}.lbl-track-top h3{font-size:24px;margin:3px 0}.lbl-track-top p{margin:4px 0}.large-badge{font-size:13px;padding:8px 13px}.lbl-track-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-top:20px}.lbl-track-grid div{background:#fff;border:1px solid var(--lb-border);padding:14px;border-radius:10px}.lbl-track-grid span{display:block;color:#64748b;font-size:11px;text-transform:uppercase;font-weight:750}.lbl-track-grid b{display:block;margin-top:5px}.lbl-subheading{margin:24px 0 12px}.lbl-timeline{display:grid;gap:10px}.lbl-timeline-item{display:grid;grid-template-columns:12px 1fr;gap:12px;background:#fff;border:1px solid var(--lb-border);border-radius:11px;padding:14px}.lbl-timeline-dot{width:10px;height:10px;border-radius:50%;background:#2563eb;margin-top:5px}.lbl-timeline-item p{margin:6px 0;color:#334155}.lbl-timeline-item small{color:#94a3b8}.lbl-empty{padding:15px;background:#fff;border:1px dashed #cbd5e1;border-radius:10px;color:#64748b}.lbl-followup-box{margin-top:22px;padding:20px;background:#fff;border:1px solid var(--lb-border);border-radius:14px}.lbl-followup-box h3{margin:0 0 6px}.lbl-followup-form{display:grid;gap:10px}.lbl-followup-form textarea{min-height:110px;width:100%;padding:14px;border:1px solid #cbd5e1;border-radius:10px;font:inherit}.lbl-followup-form button{justify-self:start}.lbl-customer-nav{flex-wrap:wrap}.lbl-customer-nav a{padding:9px 12px;border-radius:9px}.lbl-customer-nav a:hover{background:#e2e8f0}@media(max-width:1100px){.lbl-track-grid{grid-template-columns:repeat(2,1fr)}.lbl-main{padding:26px}}@media(max-width:750px){.lbl-main{padding:16px}.lbl-track-form{grid-template-columns:1fr}.lbl-track-form button{width:100%}.lbl-track-grid{grid-template-columns:1fr}.lbl-track-top{display:block}.large-badge{margin-top:12px;display:inline-block}.lbl-customer-main{max-width:none;padding:16px}}